Intake Process
The intake process begins when a person contacts the DRC with a problem or complaint. A staff person or volunteer mediator will listen to the individual's problem in order to determine if the complaint is appropriate for mediation. Sometimes people may need legal, psychological, emergency services, or other forms of assistance instead of or in addition to mediation. For example, in a divorce case, mediation through theDRC may be a viable option, but the parties may also need outside assistance. The DRC also receives cases ordered by the courts of Brazos County. This intake is handled by the DRC staff.
Following is a list of CASE TYPES as categorized by DRC.
Commercial Relations
- Used car transactions
- New car transactions
- Car repairs
- Insurance companies
- Home and furniture repair
- Consumer purchase of other goods or services
- Professional/client
- Real estate
- Others not listed
Domestic Relations
- Divorce (court-ordered and not court-ordered)
- Visitation/child support (court-ordered and not court-ordered)
- Boyfriend/girlfriend
- Parent/child/siblings
- Roommates
- Other domestic relations
Law Suits
- Injury or damage with a motor vehicle
- Injury or damage without a motor vehicle
- Workers' compensation
- Tax matters
- Condemnation
- Note
- Will disputes
- Other court suits
Other Types
- Employer/employee
- Friends not in same household
- Juvenile/victim
- Neighbors/neighborhood
- Probate court matters
- Tenant/landlord
- Teacher/student
- Others not listed